Terms of Service

By accessing or using the services provided by Friendly City Print Shop ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions, you may not access our services.

These Terms constitute a legally binding agreement between you and Friendly City Print Shop regarding your use of our website, products, and services. Please read these Terms carefully before using our services.

Friendly City Print Shop provides custom printing and design services, including but not limited to:

All services are subject to availability and our current production schedule. We reserve the right to modify, suspend, or discontinue any service at any time.

**Quotes and Pricing:** All prices are quoted in US Dollars. Quotes are valid for 30 days unless otherwise specified. Final pricing may vary based on project specifications, quantity, and materials selected.

**Order Changes:** Changes to orders after production has begun may incur additional charges. We will communicate any additional costs before proceeding with changes.

**Our Designs:** All designs created by Friendly City Print Shop remain our intellectual property until final payment is received. Upon full payment, you receive a license to use the designs for the intended purpose.

**Revisions:** Our design packages include a specified number of revisions. Additional revisions beyond the included amount will be billed at our standard hourly design rate.

**Design Approval:** You are responsible for reviewing and approving all proofs before production. We are not responsible for errors in approved proofs.

**Turnaround Times:** Standard turnaround is 5-7 business days after final proof approval. Rush orders may be available for an additional fee. Estimated delivery dates are not guaranteed and may be affected by factors outside our control.

**Local Pickup:** Orders are available for pickup during our business hours. Please bring your order confirmation and a valid ID.

**Color Variations:** Colors may vary between digital proofs and final printed products due to monitor calibration, paper stock, and printing process differences. We are not responsible for color variations within industry-standard tolerances.

We stand behind the quality of our work. If you are not satisfied with your order:

**Reprints:** If a reprint is necessary due to our error, we will cover the cost of reprinting and standard shipping. Rush fees may apply if expedited turnaround is requested.

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

You agree not to use our services to create, print, or distribute content that:

We reserve the right to refuse service to anyone for any reason, including but not limited to violations of these Terms.

To the maximum extent permitted by law:

You agree to indemnify and hold harmless Friendly City Print Shop and its employees from any claims arising from your use of our services or violation of these Terms.

**Governing Law:** These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.

**Dispute Process:** In the event of a dispute, we encourage you to contact us first to seek an informal resolution. Most issues can be resolved through open communication.

**Mediation:** If informal resolution is unsuccessful, parties agree to attempt mediation before pursuing litigation. Mediation will be conducted in Cambria County, Pennsylvania.

**Class Action Waiver:** You agree that any proceedings will be conducted only on an individual basis and not as a class action or representative action.

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the revised Terms.

We will notify customers of significant changes via email or a prominent notice on our website. It is your responsibility to review these Terms periodically.

If you have questions about these Terms of Service, please contact us: